Get in Touch With Us

Got a question about something you've read on tylerstudios.co.uk, spotted an error, or want to flag an issue with one of the casinos we cover? This page explains the best way to reach us and what kind of enquiries we're able to help with.

The Best Way to Reach Us

Email is the most reliable route to our team. Send your message to [email protected] and a real person will read it — we don't rely on automated replies to do the work for us. If you can, mention which page or brand your message relates to (for example, one of the sites listed on our Trusted Non GamStop Casinos UK page); it helps us route your query to the right person and reply faster.

We aim to respond within a couple of working days. During busier periods it can take a little longer, but every message does get a reply.

What We Can Help With

We're an independent comparison resource covering casinos not on GamStop, so most of the enquiries we handle fall into a few categories:

• Questions about how we rate and rank sites — if you want more detail on why a particular brand appears where it does, or how we assess things like RTP claims, licensing and payment methods, ask us and we'll explain our approach.
• Corrections and factual updates — casino terms, bonus offers and game libraries change often. If something on the site looks out of date, tell us what you've found and we'll look into it.
• Feedback on a specific brand — if you've had an experience with any of the operators we cover, positive or negative, we're interested to hear it. Reader feedback genuinely feeds into how we keep pages current.
• Content suggestions — if there's a topic around non GamStop gambling, payment methods, or how self-exclusion schemes work that you'd like us to cover in more depth, let us know.
• Partnership or editorial enquiries — if you represent an operator or an organisation and want to discuss working with us, introduce yourself and explain what you have in mind.

What We Can't Do

We're a comparison and information site, not a casino, a payment processor or a customer support desk for any of the brands we list. That means a few things sit outside what we can help with:

• We can't process withdrawals, resolve account disputes or access anyone's casino account — those matters need to go directly to the operator in question.
• We can't verify a specific bonus term at the exact moment you're reading this page, since offers and wagering conditions are set and changed by each operator, not by us. Always check the current terms on the casino's own site before opting in.
• We don't offer financial or legal advice about local gambling law, tax treatment of winnings, or your personal circumstances.

If You Need Support Around Your Gambling

If you've self-excluded through GAMSTOP and you're getting in touch because you're finding it difficult to manage your gambling, please mention this clearly in your message. We'll point you towards appropriate independent support resources rather than leaving you without a response. Being 18 or over is a requirement to use any of the sites we cover, and we take that seriously in every reply we send.

After You've Sent a Message

Once your email lands with us, it's read and answered by someone on our small editorial team — not a bot, and not a call centre. We keep our replies straightforward and to the point, in the same spirit as the rest of the site. If your enquiry needs input from more than one person, we'll say so rather than leave you guessing.

Thanks for taking the time to get in touch. Whether it's a correction, a question, or feedback on a casino you've come across through our comparisons, we're glad to hear from you.